MAKE YOUR MEETING
Four Chord Customer Engagement
“If you can’t create an emotional connection with your customers, you’re going to lose them”.
What does being a songwriter and humorist have to do with building employee and customer engagement? If you’re like most organizations, you’re finding it harder and harder to engage your customers and your employees given the demands and distractions on both. Employee and customer engagement is the single most important factor in determining your organization’s long term success.
Musician, author, and business humorist, Patrick Henry, believes “if you can’t create an emotional connection with your customers and team, you’ll lose them”. He delivers a unique blend of humor and actionable ideas that show audiences how to build extraordinary customer, client, and coworker engagement. As a former Nashville songwriter and featured performer on the SiriusXM Radio Family Comedy Channels, Patrick believes that learning and inspiration go hand in glove with laughter. He doesn’t talk about social media, metrics, views or clicks, just the power of good old fashioned customer service. When meeting professionals hire Patrick, they gain a partner who works to create a keynote experience where people are engaged, inspired, and entertained. One of Patrick’s audience members best described him as what happens when keynotes, comedy, and concerts…collide.
This program is ideal as opening or closing keynote presentation.
KEEPING YOUR TEAM IN TUNE:
This program also maintains a unique blend of humor, story and song, and focuses on internal customers. This is perfect for HR professionals, education, government, or related industries.